Menu
We are committed to providing the highest quality and reliability in our air conditioning equipment. Our warranty is a testament to our dedication to customer satisfaction and the superior performance of our products.
To make a warranty claim, please follow these steps:
Intensity Air S.A. de C.V. Río Amacuzac #1125, Col. Valle Oriente, San Pedro Garza García, CP. 66269. Attention: Warranty Department, Tel. 01 (81) 1001-9600, Ext. 354, Email: garantias@intensity.mx
The Warranty Does Not Apply when:
-Missing accessories or parts (e.g., installation kit, remote control, electrical interconnection cables, manuals, etc.).
-Damaged units (e.g., shipping damage, handling damage, installation damage, etc.).
-Units installed with pipes embedded in walls.
-Units installed in areas not suitable for the equipment's capacity.
-Burned, altered, or broken electrical components.
Our warranty does not cover damages caused by misuse, incorrect installation, or inadequate maintenance. We recommend
following the user manual instructions and performing regular maintenance to ensure optimal performance of
your equipment.
Innovation in AC
CORPORATE
Río Amacuzac 1125, Col. Valle Oriente,
San Pedro Garza García, NL, MX 66269
PHONE
81 8366 6598
EMAIL
info@intensity.mx
MON - FRI: 8:30 am - 6:00 pm
COPYRIGHT 2024 INTENSITY – ALL RIGHTS RESERVED.
English 
Spanish